On 13th of March we were treated into a real insight into what makes a successful collaboration by Plexus and SfG Software that had recently worked together, with HSPC, on a project to redevelop the way HSPC provided information to their customers via their website and through their shop in Inverness City Centre.
David Garvie from SfG talked about how he was initially approached by HSPC after they had been visited by a consultant ITspecialist from Edinburgh who had proposed a very expensive solution to the issues they were having. David visited HSPC shortly after this initial contact and then put together a proposal which looked at what they were currently doing - much of which worked really well infact. Instead of advising them to reinvent the wheel he advised them to fix the 20% which wasn't working as they wished. This turned into a project that involved Plexus Media who provided the website and quite a bit of the technical support they currently used and were very happy with infact, the main issue was that they had a separate system which didn't work in tandem with Plexus and this caused lots of issues keeping the systems up to date, in sync etc.
David Garvie from SfG talked about how he was initially approached by HSPC after they had been visited by a consultant ITspecialist from Edinburgh who had proposed a very expensive solution to the issues they were having. David visited HSPC shortly after this initial contact and then put together a proposal which looked at what they were currently doing - much of which worked really well infact. Instead of advising them to reinvent the wheel he advised them to fix the 20% which wasn't working as they wished. This turned into a project that involved Plexus Media who provided the website and quite a bit of the technical support they currently used and were very happy with infact, the main issue was that they had a separate system which didn't work in tandem with Plexus and this caused lots of issues keeping the systems up to date, in sync etc.